Studio Policies

you can book a class up to 14 days before the start of class and no sooner.

You need to withdraw from classes at least 4 HRS prior to the start of class. We hope that this gives people on the waitlist enough time to register and fill empty spots.  Text the studio at (603)759-8432 if you have a last minute emergency and need to withdraw within the 4 hr window.

Unlimited members will be charged a $10 No Show fee for any class that you are signed up for and do not attend. This fee will apply to anyone with an unlimited yoga package including our recurring members, students taking advantage of the new student special and students who have access to unlimited classes while attending Foundations of Aerial and Yoga Teacher Training. These charges will automatically be made to your credit card on file at the beginning of each month for classes missed during the prior month. Non members will continue to lose their class credit for missed classes. Exceptions will be made on a case by case basis.

You will be able to purchase passes for special events and workshops at any time as soon as the event is posted. We will manually register you for the event in Fitli prior to the start of the event. To receive a full refund we will require a 2 day (48 hr) notice if you can not attend the event by email to AerialMoon603@gmail.com or Call/Text to (603) 759 8432. Exceptions will be made on a case by case basis.

Although we try our best to avoid it - classes, workshops and events may occasionally have to be canceled by the studio. If your event is canceled you will be notified by email, and you will receive a full refund or full credit.

To withdraw from a class, you need to log in to your Fitli account and navigate to your calendar. Find the class or appointment you want to cancel, tap on it to open the "Session Profile" popup, and then look for the "Withdraw" link at the bottom. Tap it and confirm your cancellation. If the Withdraw option is not available, it means that you are within a cancellation policy period that does not allow withdrawals. Once confirmed, you will receive a confirmation email of your cancellation, and any session credits will be returned to your account balance for future bookings.

Here are some links to show you how:

WITHDRAW FROM A CLASS ON APP        

WITHDRAW FROM A CLASS ON WEBSITE

All class passes for regularly scheduled classes and for some events are sharable. Unlimited memberships can not be shared.

If you want to share balances with your family, relatives and/or friends, you can add them as your Relationships. Currently adding relationships and booking them for classes can only be done through the Fitli website and is not available through the Fitli App.

If you have any trouble adding relationships using the directions below feel free to reach out to Melissa at AerialMoon603@gmail.com or via text or call to (603) 759-8432 and she can add them to your account.

You can find out more about adding relationships HERE

For safety reasons it is very important to arrive on time Once class has started the studio door may be locked and we have the right to deny you access and charge you a No Show Fee.

Late arrival disrupts aerial classes more than traditional yoga classes for the following reasons:

• Teachers have to remain aware of all students at all times to make sure they are not in a potentially dangerous position or stuck in the silk. Your late arrival is a distraction.

• When you arrive late the entire class could be disrupted in order to set up your silk at the proper height

• You could miss a warm up increasing your chance of injury.

If you know you are going to be late please coordinate with the teacher ahead of time to see if your late arrival can be accommodated.

You will be asked to remove or cover all jewelry that may snag the silks. If you can not remove or cover jewelry or clothing that may damage our silks they you will not be allowed to practice at our studio. This could include clothing with sharp clasps/closures or zippers.

Wear flexible fitted clothing.  Pants that cover the knees and shirts that cover the shoulders and armpits are best to help avoid silk burn.  Baggy pants tend to bunch up in the fabric, and baggy shirts tend to fall up overhead when in inversions (this isn’t always a big deal to everyone, but a lot of students find it distracting).

For safety reasons, in general, all adult group classes are for ages 13+.

We offer Tween classes for children aged 8 - 14

A parent or legal guardian may be required to sign a waiver for children younger than 18 years old